Delivery and Return
We aim to send out orders the day they were made.
We post out Monday to Friday and Saturday till 11am.
Delivery time is between 2 to 5 working days from the date of ordering.
We will send you a confirmation email as soon as your package has been despatched.
Christmas,Easter and Valentine's Day,at busy times of the year,we may not be able to guarantee this turn over,so if you require goods urgently it is best to contact us.
UK, Northern Ireland & the Channel Islands
Super saver delivery - £2.95 (within 3-5 working days)
Standard delivery - £3.95(within 1-2 working days)
Next day delivery - £6.95
To guarantee delivery the following day, please place your before 1pm. Orders placed on a Friday (after 1pm), Saturday or Sunday will be delivered on Tuesday.
Deliveries to Northern Ireland, highland and islands or rural postcodes, may take longer than 2 working days.
Free Delivery orders over £25.
Republic of Ireland & Europe
International Standard - £6.95(3-5 working days)
International Tracked & Signed - £10.95 (3 - 5 working days)
The rest of the World
International Standard - £15 (5-7 working days)
Customs charges and taxes may apply that you will need to pay directly. Please check these requirements with the relevant authority before placing an order.
We have stopped sending paper invoices with orders but if you would like one sent via email then please let us know.
Also,our packaging is plastic free. And please reuse our cardboard boxes. We mostly reuse our cardboard boxes or they go in our compost bin.
Our Soap wraps,balm tins are either recycled,compostable or can be recycled or refilled.
If you change your mind after placing an order
You are legally entitled to cancel an order before it is dispatched. As we usually aim to dispatch the same day we receive an order, you will have only have a small window of opportunity. It's best to contact us as soon after you have placed your order. If your order has already been dispatched you can return them to us within 14 days for a full refund.